Privacy and cookies policy

This privacy policy is designed to help you understand which data we are collecting, why we collect it and how we use it. This is important, not only to ensure the safety of your personal data but also to ensure that BM Silo ApS meets all the conditions according to the new General Data Protection Regulation (GDPR) which came into effect on 25 May 2018.

General Data Protection Regulation (GDPR)

GDPR provides new settings for how to process personal data and how to relate to the right to privacy. The purpose of the General Data Protection Regulation is to strengthen and harmonise data protection rules and rights for the benefit of EU citizens. It applies to all EU organisations and organisations (of any size) outside the EU delivering goods and services to the EU or using tracking technologies (such as cookies or tracking pixels) to monitor the behaviour of the EU citizens.

1. Personal data - what we collect and why

We are offering certain features on our website which are only available with the use of the following tracking technologies. You can always block, delete or deactivate these technologies if your browser allows it. However, if you reject cookies or other similar technologies you may not be able to use certain features or tools.

Generally, these technologies allow our website to save relevant information in your browser or device and to read this information later in order for our servers or internal systems to be able to identify you. When relevant, we are protecting our cookies and similar technologies to ensure that only we and/or our authorised service provider can interpret them by assigning them a unique identification which is designed only to be interpreted by us.

1.1 Cookies

By using this website, you accept our cookies policy.

Like many others, this website is using cookies. Cookies ensure that we are able to deliver a better user experience in the website's features. Many features on the website depend on the use and storage of cookies which is why you cannot expect the website to function as intended if you deactivate cookies.

We treat information collected by cookies and other technologies as non-personal information. In so far as IP addresses or similar identifiers are considered personal information under the law, we also treat these identifiers as personal information.

We also treat the combined information as personal information in relation to this privacy policy in so far as non-personal information is combined with personal information.

1.2.1 What are cookies?

A cookie is a file stored by the browser on your computer. It makes it possible to recognise your computer and to remember the choices you have made previously on the website, such as language selection. A cookie cannot spread computer virus or other damaging programs. Cookies will delete themselves after a certain number of months (may vary) but will be renewed at each visit. The cookie is unable to see who you are, your name, your address or whether the computer is used by one or more persons. However, if you provide personal information to a website, a cookie may be used to remember you the next time you visit the website.

 1.2.2 This website uses the following cookies:

1.2.3 Tag Manager

We are constantly seeking to improve the customer experience at our website by providing you with more personalised and targeted campaigns and offers. To do this, we are using Google Tag Manager (GTM).

GTM is a small piece of code that helps us track user behaviour across our websites and then pushes the data to our Google Analytics account. Then all data is perfectly organised and ready to assess and review potential improvements of the website and remarketing campaigns.

We regard Google as a third-party data processor (see Section 2 below).

1.2.4 How can I avoid the use of cookies on websites?

Every browser offers the option of adjusting its browser settings to not save cookies. However, some browser only allow you to adjust this setting for certain websites.

If you do not receive or delete cookies, see these instructions: http://minecookies.org/cookiehandtering.

1.4 Contact forms

If you choose to contact us by using a contact form on our website, your information will be saved at our backend, collected in an email and then sent to us via SMTP (Simple Mail Transfer Protocol).

If relevant, the information will be transferred to our CRM system. The data will then be assigned to an existing account with a similar email or set up as a new contact.

The enquiry may be followed up which is why we reserve the rights to save the contact information until the focal point of the event has been completed.

We will not pass on your information to any third party.

2. Our third-party data processor

We are using various third parties to process personal data on our behalf. These third parties have been selected carefully. For further information see their websites.

Google (Privacy Policy)

Tag Manager (Google Privacy Policy) 

3. Data breach

We will report any illegal data breach in the database of this website or database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it appears that personal information stored in an identifiable way has been stolen.

4. Data control

The data control on this website is controlled by:  BM Silo ApS med CVR nr. 83891211.

BM Silo ApS
Morrevej 7, Tvis
DK - 7500 Holstebro

 (+45) 97 43 50 66
info@bmsilo.com 

5. Right of access and to be forgotten

Contact us if you want to ask for access to your personal information stored in our databases or if you want your personal data to be deleted from our databases. We will react without undue delay (and in any circumstance within one month from receiving your request although this may be extended in difficult cases).

BM Silo ApS
Morrevej 7, Tvis
DK - 7500 Holstebro

 (+45) 97 43 50 66
info@bmsilo.com 

When we receive a question concerning privacy or a request for access/download, we have a dedicated team sorting the contacts and seeking to handle the specific concern or request. If your problem is more substantial, we may contact you for more information.

6. Questions concerning our Privacy and cookies policy

If you have any questions or worries regarding the privacy policy or data processing or if you want to complain about a possible violation of the legislation regarding protection of personal information, please contact us:

BM Silo ApS
Morrevej 7, Tvis
DK - 7500 Holstebro

 (+45) 97 43 50 66
info@bmsilo.com 

When we receive a question concerning privacy or a request for access/download, we have a dedicated team sorting the contacts and seeking to handle the specific concern or request. If your problem is more substantial, we may contact you for more information.